Dynamic sales professional with a robust background in technology and web development, seeking to leverage extensive customer service expertise and a passion for the automotive industry to deliver exceptional sales results at a Mercedes Benz dealership.
A results-driven sales leader with a proven track record in customer satisfaction and team training. Combines in-depth knowledge of web technologies with superior sales skills to understand and sell high-tech luxury vehicles effectively. Known for exceptional negotiation skills and a commitment to surpassing sales targets.
Texas Bus Sales, Houston, TX
Sales and Network Support (2021 - Present)
- Provided comprehensive support for small network operations, enhancing customer engagement and workflow efficiency.
- Spearheaded the development and maintenance of the company's social media accounts and website, increasing online presence and customer interaction.
- Delivered top-notch customer service for warranty and parts department, ensuring high levels of customer satisfaction and repeat business.
Zentap, Beverly Hills, CA
Sales Representative (2020 - 2021)
- Consistently achieved the status of #1 in sales through excellent customer relationship management and product knowledge.
- Trained new sales representatives on effective sales techniques and company product offerings, resulting in a 20% increase in team sales.
EMRG Online, Los Angeles, CA
Senior Web Developer (2018 - 2020)
- Managed a dedicated team to drive sales and marketing efforts for high-ticket e-commerce accounts.
- Served as a consultant for web development strategies, directly contributing to the growth and digital footprint of the company.
- In-depth knowledge of Windows, macOS, and Linux, enabling a keen understanding of vehicle software and diagnostics.
- Strong interpersonal and negotiation skills with an ability to connect with a diverse clientele.
- Adept in driving sales through strategic social media marketing and customer engagement.
- Commitment to continuous learning and staying current with automotive and technology trends.
Elkins High School, Houston, TX — Diploma, 2000
Southern Methodist University, Dallas, TX — Networking Technologies Program
SHARE! Culver City — Assisted with providing housing and resources for the homeless.
Houston Food Bank — Contributed to community service efforts by helping with food distribution.
Available upon request.