Douglas Connell

douglasconnell@gmail.com | 346-558-5732 | douglasconnell.com

3114 Oak Leaf Ct, Missouri City, TX

Objective

Dynamic sales professional with a robust background in technology and web development, seeking to leverage extensive customer service expertise and a passion for the automotive industry to deliver exceptional sales results at a Mercedes Benz dealership.

Professional Summary

A results-driven sales leader with a proven track record in customer satisfaction and team training. Combines in-depth knowledge of web technologies with superior sales skills to understand and sell high-tech luxury vehicles effectively. Known for exceptional negotiation skills and a commitment to surpassing sales targets.

Experience

Texas Bus Sales, Houston, TX

Sales and Network Support (2021 - Present)

  • Provided comprehensive support for small network operations, enhancing customer engagement and workflow efficiency.
  • Spearheaded the development and maintenance of the company's social media accounts and website, increasing online presence and customer interaction.
  • Delivered top-notch customer service for warranty and parts department, ensuring high levels of customer satisfaction and repeat business.

Zentap, Beverly Hills, CA

Sales Representative (2020 - 2021)

  • Consistently achieved the status of #1 in sales through excellent customer relationship management and product knowledge.
  • Trained new sales representatives on effective sales techniques and company product offerings, resulting in a 20% increase in team sales.

EMRG Online, Los Angeles, CA

Senior Web Developer (2018 - 2020)

  • Managed a dedicated team to drive sales and marketing efforts for high-ticket e-commerce accounts.
  • Served as a consultant for web development strategies, directly contributing to the growth and digital footprint of the company.

Skills

Education

Elkins High School, Houston, TX — Diploma, 2000

Southern Methodist University, Dallas, TX — Networking Technologies Program

Volunteer Experience

SHARE! Culver City — Assisted with providing housing and resources for the homeless.

Houston Food Bank — Contributed to community service efforts by helping with food distribution.

References

Available upon request.